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As societies worldwide continue to navigate and recover from the impacts of the Covid-19 pandemic, the world is at a unique crossroads. How can leaders in higher education institutions (HEIs) prioritize holistic human needs and maximize interpersonal and collegial human connection, while continuing to guide and grow successful learning communities both in-person and virtually? With potential costs and benefits in mind, pertinent literature is reviewed, and the limitations and silver linings presented by the ongoing pandemic are explored. Different forms of grief and loss experienced by faculty and students as well as the effects of technostress amid this time of change are also recognized. Concepts and practices introduced by prominent humanistic thought-leaders are discussed as a way to navigate the educational impacts created by the pandemic. A key finding presented is that leaders and HEIs that prioritize human connections and relationships, in concert with adopting technological advancements, are better equipped to maintain personal well-being while enhancing academic success in the long term. By fostering learning environments based on psychological safety, compassion, autonomy, and adaptability, humanistic leaders contribute to the betterment of HEIs as a whole. To this end, the enduring legacy of humanistic leadership is pivotal in this new era of global and individual humanistic transformation amid change.

Institutions, including higher education institutions (HEIs), may use crises as an opportunity to develop, to transform and to improve their institutional resilience. Indeed, the Covid-19 pandemic proves that a vast majority of HEIs around the world effectively adapted to the circumstances of the pandemic and successfully embarked on remote learning. The analysis of HEIs proves as well that the nearly overnight switch to remote learning was but one aspect of the quiet transformation that HEIs worldwide were subdued to. In this context, this chapter identifies the administrative practices, including talent management, operations management, and above all, the organizational culture. The notion of changed expectations on the part of the faculty and the students is highlighted. The key point that this chapter makes is that the faculty and the art of education, rather than simply teaching, need to be placed first if HEIs are to retain their resilience.